Return & Refund Policy

Return and Exchange Policy

Return and Exchange Policy for Personalized Products

We offer customized designs based on each customer’s personal request and photo. Therefore, since each design is personalized, we do not accept returns or exchanges.

Before placing your order, it is important to be sure about the design and product features. Before we begin the design process, you need to ensure the quality of the photos you send us and provide accurate instructions.

If you experience any issues, do not hesitate to contact our customer service. We will respond to all your questions as quickly as possible and provide a solution.